FAQs

What are your hours of operation?
Use our Patient Service Center finder to select the center nearest you. Click on that center to see hours and directions.

What should I bring when I come for my lab work?

  • a written order from your medical care provider requesting lab tests.
  • current insurance cards.

Ask your medical care provider if you should be fasting (no food or drink 8 hours prior to testing). 

Which types of insurance providers do you accept?

Laboratory Alliance accepts all major insurance providers including Medicare. View a complete list of insurers.

How will I receive my lab results?

Your results will be sent directly to your ordering physician upon completion of testing. 

Are my results confidential?

Yes, Laboratory Alliance follows the highest level of confidentiality guidelines with regard to patient information and test results.

Where can I find general information about the lab tests I am having performed?

For general information about the laboratory tests being performed, visit Lab Tests Online.

How do I pay my bill?

You can pay your bill directly online right here on this Pay Bill Online link.

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12 Patient Service Centers in Central New York.

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