Manager of Rapid Response Laboratory (RRL) at Crouse Hospital



The Rapid Response Laboratory Manager (RRL Manager) under the direction of the Director of Hospital Operations, serves as a member of the leadership team with oversight of the day to day operations of the RRL Laboratory of the hospital based Rapid Response Laboratory located at Crouse Hospital.


Responsibilities of the RRL Manager include but are not limited to: staffing according to workload, budget preparation for director’s review and approval, developing and implementing continuous process improvement projects, interfacing with hospital administration and the three independent pathology practices, providing supervision and HR support to transfusion services technical supervisors.  The RRL Manager is expected to serve as a liaison between hospital administration and the senior management staff of Laboratory Alliance.  The RRL Manager has frequent interaction with CEO, vice presidents, directors, RRL managers, department managers, supervisors, coordinators, finance department staff, Information Systems staff, Human Resources, hospital management, lab clients and prospects so as to promote excellent service delivery, client retention and fiscal responsibility. The RRL Manager is responsible for ensuring the provision of   laboratory services in accordance with the applicable accreditation authorities (i.e. NYSDOH, DNV).   The RRL Manager is expected to perform their duties independently and utilize good judgment in handling a variety of HR and operational issues.  The RRL Manager adheres to, and supports all established company policies and procedures set forth by Laboratory Alliance including the company’s mission and vision statements. 


The skills required of the RRL Manager include, but are not limited to, the ability to supervise and mentor others, to make sound and ethical decisions, to communicate and educate effectively and diplomatically, to act calmly and rationally in crisis situations, to gain and retain the respect and confidence of laboratory peers as well as senior leadership at the hospital and to interact effectively and confidently with present and potential clients and business associates.   


The position requires a baccalaureate degree in medical technology.   The RRL Manager must have a valid NYS License issued by the NYS DOE.  A minimum of six years of relevant clinical laboratory experience is required. Two years of hospital supervisory/management experience preferred.


The position may involve exposure to communicable diseases, bloodborne pathogens, toxic substances, and other conditions common to a health care environment.


The position requires prolonged standing, some walking and sitting, some bending, stooping, and stretching, eye-hand coordination and manual dexterity, ability to distinguish letters, numbers and symbols, use of computerized instruments, and other equipment common to a clinical laboratory.  May require lifting up to 30 pounds or more.


Apply online or forward resume to:


Human Resources Department


Laboratory Alliance of Central New York, LLC


1304 Buckley Road, Syracuse, N.Y. 13212-4302


Fax to 315-461-3020





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